Last Updated: October 7, 2026
This page provides the official contact information for the online store operated by RED STARS.
If you have questions about products, orders, payments, shipping, returns, refunds, privacy or other customer service matters, please contact us using the information below.
Company Information
Company Name: RED STARS
Organisation Number: 993 981 338
Registered Address:
c/o Atle Johansen
Nordbergveien 50B
1738 Borgenhaugen
Norway
Website: ifdnc.shop
Email: support@ifdnc.shop
Telephone: +47 71 84 94 62
Customer Service
For general customer service questions, please contact:
Email: support@ifdnc.shop
Telephone: +47 71 84 94 62
You may contact us regarding:
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Product information;
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Order status;
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Shipping and delivery;
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Tracking;
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Payment questions;
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Returns and refunds;
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Damaged, defective or incorrect products;
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Privacy and data protection; or
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Other questions relating to your purchase.
When contacting us about an existing order, please include your order number and the email address used when placing the order where possible.
Order Support
If you need assistance with an existing order, please contact us as soon as reasonably possible.
Please provide:
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Your full name;
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Order number;
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Email address used for the order; and
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A brief description of your question or issue.
For damaged, defective, incorrect or incomplete products, photographs or videos may be requested where reasonably necessary to review the issue.
Shipping and Delivery Questions
For questions regarding:
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Order processing;
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Shipping status;
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Delivery estimates;
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Tracking information;
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Delayed shipments; or
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Delivery problems,
please contact:
Email: support@ifdnc.shop
Where tracking is available, please review the tracking information provided with your shipping confirmation before contacting us.
Shipping availability, delivery options and applicable shipping charges may vary depending on the destination, product and order. Available options will be displayed during checkout where applicable.
Returns and Refunds
Before returning any product, please contact us first to request return authorization and receive the applicable return instructions.
Email: support@ifdnc.shop
Telephone: +47 71 84 94 62
The return address applicable to your order will be provided or confirmed as part of the return instructions.
Please do not send a product to an address unless that address has been provided or confirmed in the applicable return instructions.
Returns sent to an unauthorized or incorrect address may be delayed or may not be accepted where permitted by applicable law.
Please do not send returns on a cash-on-delivery, postage-due or collect-on-delivery basis unless we have expressly agreed to this in advance.
For complete information regarding:
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Return eligibility;
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The voluntary return period;
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Statutory withdrawal rights;
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Return shipping costs;
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Damaged or defective products; and
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Refund processing,
please review our Return and Refund Policy.
Damaged, Defective or Incorrect Products
If your order arrives damaged, defective, incomplete or different from what you ordered, please contact us promptly.
When contacting us, please provide where reasonably possible:
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Your order number;
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A description of the issue;
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Clear photographs of the product;
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Photographs of the packaging;
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Photograph of the shipping label; and
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Video evidence where relevant to the issue.
We will review the information and provide an appropriate solution in accordance with our policies and applicable consumer law.
Payment Questions
Available payment methods are displayed during checkout.
Payment options may vary depending on factors such as:
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Customer location;
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Destination;
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Currency;
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Product;
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Order value;
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Delivery method; and
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Available payment services.
Depending on eligibility and the options displayed during checkout, payment methods may include PayPal, Cash on Delivery (COD) or other available payment methods.
Only payment methods displayed during checkout are available for the relevant order.
If you experience a payment problem, please contact us at:
Email: support@ifdnc.shop
For your security, please never send passwords, complete payment credentials or other sensitive authentication information by email.
Privacy and Data Protection
For questions regarding personal information, privacy or data protection, please contact:
Email: support@ifdnc.shop
When contacting us regarding a privacy request, we may need to verify your identity before processing the request where appropriate or legally required.
Please review our Privacy Policy for further information about how personal information is collected, used, disclosed and protected.
Business and Legal Correspondence
Official business or legal correspondence may be directed to:
RED STARS
Organisation Number: 993 981 338
Registered Address:
c/o Atle Johansen
Nordbergveien 50B
1738 Borgenhaugen
Norway
Email: support@ifdnc.shop
Telephone: +47 71 84 94 62
The registered address above is provided for company identification, official correspondence and other legitimate business purposes.
It should not be used as a return address unless it has been specifically provided or confirmed in the return instructions applicable to your order.
Important Return Address Notice
Please do not automatically send returned products to our registered business address.
The appropriate return address may depend on the order, product and applicable return arrangements.
Customers should contact us before returning a product and follow the return instructions provided for the relevant order.
This helps ensure that returned products are directed to the appropriate location and can be identified and processed correctly.
Contact Summary
Company: RED STARS
Organisation Number: 993 981 338
Registered Address: c/o Atle Johansen, Nordbergveien 50B, 1738 Borgenhaugen, Norway
Website: ifdnc.shop
Email: support@ifdnc.shop
Telephone: +47 71 84 94 62
For return requests, please contact us before shipping the product so that we can provide or confirm the applicable return instructions and return address.